Terms and conditions

Welcome to Kalamkari Makers Studio. By accessing or using our website (https://kalamkarimakers.com/) and purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

1. General Information

  • These Terms and Conditions govern your use of our website and services.
  • We reserve the right to update or modify these terms at any time without prior notice.
  • Your continued use of the website after modifications constitutes your acceptance of the updated terms.

2. Products and Orders

  • All our products are handcrafted, and slight variations in color, design, and texture are natural and not considered defects.
  • Orders are subject to availability. If a product is out of stock, we will notify you and provide alternative options or a refund.
  • We reserve the right to cancel any order due to unforeseen circumstances, pricing errors, or fraudulent activities.

3. Pricing and Payment

  • All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.
  • We accept payments through secure online payment gateways. Cash on Delivery (COD) may be available for select locations.
  • Customers are responsible for any applicable taxes, duties, or additional fees required by their location.

4. Shipping and Delivery

  • We aim to deliver products within the estimated timeframe mentioned in our Shipping Policy. However, delays due to external factors (such as weather, customs clearance, or courier issues) are beyond our control.
  • Customers must provide an accurate shipping address. We are not responsible for undelivered packages due to incorrect addresses or non-availability.

5. Returns and Refunds

  • Our return and refund policies are outlined in our Return and Refund Policy page.
  • Products eligible for return must be in unused, unwashed, and original condition with all tags intact.
  • Refunds will be processed to the original payment method after inspection of the returned item.

6. Intellectual Property Rights

  • All content, images, designs, logos, and text on this website are the property of Kalamkari Makers Studio and protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of any material from our website is strictly prohibited.

7. User Responsibilities

  • You agree to provide accurate and complete information when creating an account or placing an order.
  • Any misuse of the website, including fraudulent activities or unauthorized access, will result in legal action.
  • You are responsible for maintaining the confidentiality of your account credentials.

8. Limitation of Liability

  • We strive to provide accurate product descriptions and images, but we do not guarantee that all information is error-free.
  • Kalamkari Makers Studio is not liable for any direct, indirect, or incidental damages arising from the use of our website or products.

9. Governing Law and Dispute Resolution

  • These terms shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes arising from the use of this website or transactions shall be settled through negotiation. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in Hyderabad, India.

10. Contact Us

For any questions or concerns regarding these Terms and Conditions, you can contact us at:

📍 Address:
Kalamkari Makers Studio
H-No- 3-51, Plot No.9, First Floor
Bandlaguda Jagir, Kismatpur Road
Hyderabad, India – 500086

📞 Phone: +91-9014006030
📧 Email: info@kalamkarimakers.com

Thank you for choosing Kalamkari Makers Studio. We appreciate your support in preserving the beauty of traditional Kalamkari craftsmanship!

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